1. Information We Collect
a. Information You Provide
- Account & Purchases: Name, email, address, phone number, billing details.
- Waitlist & Inquiries: Email and country (for regional updates).
- Customer Support: Any additional info shared through forms or customer service channels.
b. Information We Collect Automatically
- Website Usage: IP address, device/browser settings, page views, navigation actions.
- Location (where legally permitted): Approximate location via IP for regional content and shipping purposes.
- Cookies & Tracking Technologies: Briefly—these help us personalize your experience; you can opt out in your browser settings.
2. How We Use Your Data
We process your information to:
- Fulfill orders and pre-orders, including shipments and payment processing.
- Provide customer support, order updates, and technical assistance.
- Manage waitlists and launch notifications for new markets.
- Improve our website and product offerings, including analytics and personalization.
- Comply with legal and regulatory obligations, such as taxes and consumer protection.
3. Sharing & Disclosure
We may share data with:
- Service Providers: e.g., payment processors, shipping carriers, support platforms.
- Legal Compliance: When required by law enforcement, courts, or regulatory authorities.
- Business Transfers: In case of acquisitions or mergers — only applicable portions of your data would transfer under confidentiality provisions.
ZOBE does not sell your personal data.
4. Your Rights
Depending on your location, you may have the right to:
- Access, correct, update, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent for processing (where applicable).
To exercise your rights, please contact us from the details below.
5. Data Retention & Security
We retain your info for as long as needed for business purposes (e.g., order history) or as required by law. We use technical and organizational measures to protect your information, though no system is perfectly secure.
6. Children
ZOBE products are intended for adult users. We do not knowingly collect data from individuals under 16. If we become aware of such, we will promptly delete the data.
7. International Transfers
We may update this policy occasionally. When/if required, we notify you by email or a site banner.
8. Changes to This Policy
We may update this policy occasionally. When/if required, we notify you by email or a site banner.
9. Contact Us
For privacy inquiries, please email support@wearzobe.com